Privacy Policy
How The Dolphinne Technologies collects, processes, encrypts, and safeguards personal data across our enterprise platforms (Dolphinne ATS & Dolphinne Stores).
Data Controller Declaration
This Privacy Policy describes how The Dolphinne Technologies and ABHIMANYU PANKAJKUMAR SONI (collectively "we", "our", "us") collect, use, share, and protect information collected via dolphinne.com, ats.dolphinne.com, and store.dolphinne.com ("Platform").
All personal data collected is primarily stored and securely processed in India. By accessing our Platform, signing up for an account, or utilizing our automated services, you expressly consent to the processing of your data in accordance with this Privacy Policy, our Terms of Service, and the laws of the Republic of India.
Categories of Personal & Technical Data
Account & Identity Data
Full name, company name, corporate email address, telephone / WhatsApp mobile number, billing address, and proof of identity provided during account onboarding or IT consultation.
Dolphinne ATS: Candidate Video, Audio & Proctoring Telemetry
For job applicants participating in automated AI voice interviews: candidate resumes, recorded voice responses, transcribed spoken text, webcam video feeds, and biometric gaze orientation coordinates. This data is collected strictly with affirmative consent to calculate automated competency scores and verify interview integrity.
Dolphinne Stores: Merchant KYC & Settlement UPI Records
For retail store owners and brand founders: merchant bank account verification credentials, virtual payment addresses (UPI IDs), product catalogs, customer inquiry logs, and dispatch metadata routed via WhatsApp Business API.
Device & Usage Telemetry
Browser user-agent, operating system, IP address, referral sources, page load latency, session durations, and essential functional cookies required to maintain authenticated sessions.
How We Use Collected Information
- Delivery of Core Services: To orchestrate AI candidate interviews, generate automated scorecards, synthesize instant digital storefronts, and verify NPCI dynamic QR codes.
- Security & Fraud Prevention: To detect suspicious logins, prevent prompt injection attacks in voice models, safeguard payment mechanisms, and enforce platform rules.
- Zero Marketing Data Resale: We never sell, rent, or trade candidate resumes, candidate audio/video files, or merchant customer records to third-party marketing brokers.
- Platform Communication: To transmit system updates, security advisories, recharge pack invoices, and customer support resolutions.
Data Security & Encryption Standards
We enforce multi-tiered technical safeguards conforming to industry best practices:
Retention Limits & Your Right to Erasure
We retain personal data only for as long as necessary to fulfill the operational purposes outlined in this policy or to comply with statutory record-keeping requirements under Indian law.
Request Account Deletion or Data Erasure:
You may request complete purging of your account, candidate interview recordings, or merchant catalog records by writing to sales@dolphinne.com or info@dolphinne.com. Verified requests are processed within 30 business days subject to pending dispute or billing audits.
Grievance Officer Designation
In accordance with the Information Technology Act, 2000, and rules made thereunder, the name and contact details of our Grievance Officer are provided below:
Need Privacy Clarifications?
Read our full contractual terms and refund rules.